At POWER LINK, we want you to shop with confidence. This policy explains our 7-day return policy and our 4-month product warranty.

7-day return policy

  • You may request a return within 7 days after delivery of your order.
  • To be eligible, the product must be in its original condition with all accessories, packaging, and the proof of purchase (order number).
  • Returns are accepted for products that are defective, damaged during delivery, or not as described.
  • Change-of-mind returns are handled case by case and must also be requested within 7 days of delivery.

How to request a return

Contact us at 0313-8796810 (phone / WhatsApp) with your order number and the reason for the return. We will guide you through the return process. Once we receive and inspect the returned product, we will arrange a replacement or refund as applicable. Since we operate on Cash on Delivery, approved refunds are arranged directly with you (for example, via bank transfer or mobile account).

4-month warranty

All POWER LINK products come with a 4-month warranty from the date of delivery.

What the warranty covers

  • Manufacturing defects under normal usage.
  • Faulty components, charging issues, or the unit not working as described, when used normally.

What the warranty does not cover

  • Physical damage, including drops, cracks, or broken parts.
  • Water or liquid damage.
  • Damage caused by connecting the product to an incorrect voltage or an incompatible adapter or device.
  • Damage from misuse, tampering, or unauthorized repair.

How to claim warranty

Contact us at 0313-8796810 (phone / WhatsApp) with your order number, a description of the problem, and photos or a short video if possible. If the claim is approved under warranty, we will repair or replace the product.

Contact us

POWER LINK
House No. 25, Street No. 5, Johar Town, Lahore, Punjab, Pakistan
Phone / WhatsApp: 0313-8796810